I have a very similar/exact story as david42581 of Jupiter, Florida. I entered an agreement with Jaguar Central (Mike Cummins) to purchase a fully/restored 1966 XKE in January 2007.
Car was delivered to me in June 2007. Mike Cummins and I went over an initial inspection of the car. Car was delivered with obvious problems. I could not drive the car because it would not hold a charge (obvious short in the electrical system). In addition, the front suspension not assembled correctly, there was a large oil leak at the pan, leak on clutch reservoir that caused damage to the paing (I was TOLD by Cummins Jags did NOT leak/seep any oil/fluids if put together properly like he did).
I told Cummins I would f/up with a detailed summary of items needing remedy (to be fixed) within 1-2 days by email. Cummins ASSURED me he would take care of any items I found. I was promised by Cummins that Jaguar Central was an honest family-owned company and all items would be completed to my satisfaction.
I did f/up by email with a detailed 'list' of 24 items needing to be fixed, some major, some minor. The car was sent to Jaguar Central 3 times over a 7 month period to remedy/fix the 'list' of 24 items.
The car was first sent to Jaguar Central one week after the initial delivery -- the car could not be driven. During the 7 weeks the car was at Jaguar Central, I would call Cummins once a week for a status. I was told each time the car was coming along fine and all items would be completed. Cummins told me he would drive the car 50 miles to ensure all items were completed/work out any problems.
After (Cummins) assured me all items had been completed, the car was returned to me. When I checked the car, I found not one item had been completed. I called and asked Cummins the obvious question -- what happened? He told me he was 'having employee problems'.
I encounted a similar set of events the second time the car was sent to Jaguar Central. A few items were completed. I was assured by Cummins the 'list' was completed. Test drive completed. No problems. Car was returned to me, I could still not drive because of the electrical and front end problems, 90% of my list not completed.
The third time the car was sent to Cummins to complete the 'list' was Oct 2007, I was told it would take about a week to complete all items. The week turned into 3+ months. Key items on the 'list' were never completed. Car was returned to me in Jan 2008, 75% of my list not completed. In fact, car was delivered with several nics on paint and a burr on the bonnet.
After 7 months of ongoing contradictory explanations, I ended my ordeal, realized Mike Cummins had no intention to complete my 'list'. Cost to complete my 'list' along with other items not properly done during the restoration was in excess of $15,000 -- front suspension had to be reassembled, electrical work had to be redone, paint blistering due to poor prep, repaint the bonnet...
Mike Cummins, Cheryl Cummins (aka Cheryl Koop-Cummins) are liars. Thieves. Have no morals. Con-Man. Con-Women. BEWARE! For a quick background summary check (victims) of Jaguar Central/Mike Cummins, here are some links:
http://www.merchantcircle.com/business/Jaguar.Central.951-898-8420
http://national.citysearch.com/profile/40106692/corona_ca/jaguar_central.html
http://directory.pe.com/jaguar+central.9.1671487p.home.html
http://www.ripoffreport.com/Mike-Cummins-Jaguar-Central-Inc-Jaguar-C/Auto-Repair-Service/Mike-Cummins-Jaguar-Central-I-5MBA8.htm There are 6 different 'Rip Off Reports'
http://yp.ocregister.com/jaguar+central.9.1671487p.home.html
http://jaguar-central-inc.pissedconsumer.com/paid-62-2c500-for-jaguar-company-delivered-car-with-agreed-items-not-done-20080801129857.html
http://www.yellowbot.com/jaguar-central-corona-ca-3.html
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Unfortunately, I have a similar story as the others. Mike & Cheryl Cummins entered into an agreement with me to restore 2 XK140 roadsters to "99.6 JCNA standards". They assured me they had done many JCNA high point concours cars and were active, highly respected JCNA members. I later found out what they said was a lie. A car they were showing in the JCNA as THEIR car and Their restoration, was in fact NOT theirs nor had it been restored by Jaguar Central. After 2 years of false promises, lack of performance & total aggrivation I gave up and got what was left of my 2 cars out of their shop. I had paid them over $100,00. What I got was one body in primer and the other body was sandblasted, badly rusted and in a pile barely rebuildable. They were both completely disassembled. Not only had very little been done for what was paid, but they also refused to return many major parts which they stole from my cars. What WAS done was very poor quality. I have a 2 page list of stolen items including some major parts like a convertible top bow assembly, side curtains, original tool roll, jacks & grease guns. They also refused to return new parts I purchased and had drop shipped to use on my car, they refused to pay me $1,874.48 they owe for parts they bought from me. They also stole an original paint chip book which I let him use to get the proper color for another car he was restoring. I have many times, loaned this book to club members to insure they get the correct paint match. I will no longer be able to do this because of Mike and Cheryl Cummins.
ReplyDeleteThe Better Business Bureaus "F" rating for Jaguar Central pretty much says it all especially the last statement : "their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices."
DO NOT do business with Jaguar Central, Mike Cummins, Cheryl Cummins. They are a poison to the hobby.
Terry Larson, Mesa, Az.
This blog and the well explained comment have definitely helped me decide not to do business with Jaguar Central. A few friends of mine have heard of Mike and Cheryl, and unknowingly recommended me to them. As of right now my car is not going anywhere, and they will never be getting my business or the business of anyone else that I know. Both of you have gone through more trouble than it is worth, and I thank you for the "warning" of dirty business.
ReplyDeleteYou made a good decision not to deal with those criminals! They Lie, Cheat and Steal!
ReplyDelete